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Privacy Policy

At San Juan Marriott Stellaris Casino, we value the trust you place in us when sharing your personal information with our platform. This Privacy Policy explains how we collect, store, use, and protect that information.

Account Registration Information

When creating an account on our platform, you provide us with basic identification details such as username, email address, password (or equivalent authentication method), and date of birth. We also may require further information to comply with age restrictions or regulatory requirements.

Device and Browser Information

We collect anonymous data about the device and browser you use to access our service. This includes your device type, operating system version, screen resolution, language preferences, and other details that help us ensure compatibility across different devices.

Usage Analytics and Behavioural Data

To understand how users interact with our platform, we collect information on usage patterns such as login frequency, browsing history within the app or website, interactions with features like chatbots or customer support tools. These analytics are designed to improve user experience but remain anonymous.

Cookies and Tracking Technologies

We use cookies, local storage devices, and other tracking technologies for several purposes:

  • To remember your session and log in status.
  • For analytics to understand usage patterns (non-personally identifiable data only).
  • To personalize content based on user preferences saved in our system.

Communication Preferences and Marketing Opt-ins

You can manage your email subscription options directly from your account settings or by contacting our support team. We respect do-not-mail requests but reserve the right, in compliance with local regulations, to continue sending essential transactional emails such as password reset notifications.

User Rights Regarding Personal Data

According to applicable privacy laws and regulations, you have several rights regarding your personal data:

  • Right of access: To obtain a copy of the data we hold about you.
  • Right of rectification: If incorrect or outdated information is held on file, request its correction.
  • Right of erasure (or right to be forgotten): Request that certain data, which may include account details, is completely erased from our records